eCommerce Agency London

There is no single best platform for every retailer. Shopify, WooCommerce and BigCommerce have different strengths. We compare catalogue complexity, integrations, content, international selling, internal resources and future plans before recommending a route.

Yes. If the existing platform is fundamentally suitable, we can review the customer journey, interface, performance and functionality and identify improvements within the current setup. Where the limitations are structural, we will explain why a redesign or migration may offer better long-term value.

There is no fixed price for a bespoke eCommerce website because catalogue size, design scope, platform, functionality, integrations, migration and content requirements vary considerably. We define the brief before quoting and provide a clear proposal around the agreed scope. Where budget needs to be prioritised, we can separate what is essential for launch from improvements that can follow once the store is trading.

Yes. Shopify, WooCommerce and BigCommerce can connect with a wide range of CRM, ERP, stock, fulfilment, marketing, payment and customer-service systems through established apps and APIs.

First, we look for a reliable existing integration rather than rebuilding something unnecessarily. Where the requirement is more specific, our developers can create bespoke integrations or supporting applications.

Yes. We migrate eCommerce stores between platforms, including Shopify, WooCommerce, BigCommerce and Magento. A migration is more than transferring products: customer data, orders, categories, URLs, redirects, content, integrations and search visibility can all need careful planning.

We assess what should move, what should be improved and what can be retired before defining the migration route.

Yes. Every eCommerce store we design is responsive. Mobile behaviour is considered throughout UX, interface design and development because product discovery, filtering, basket interactions and checkout all need to remain straightforward on smaller screens.

We test the important shopping journeys across relevant screen sizes and browsers rather than treating mobile as a reduced desktop experience.

Search should be considered while the store is being structured, not only after launch. Categories, products, navigation, internal linking, content, URLs and migration redirects can all affect how clearly search engines understand the site.

We can build the technical and structural foundations into the project and define any wider ongoing SEO programme separately.

Hosting depends on the platform. Shopify and BigCommerce are hosted SaaS platforms, so the core hosting infrastructure is included within their service. WooCommerce runs on WordPress and therefore needs a suitable hosting environment.

For WooCommerce, we recommend managed hosting appropriate to the store’s traffic, catalogue, and technical requirements, with security, backups, monitoring, and support included in the setup.

Yes. We can continue developing and improving the store after launch, from new components and campaigns to integrations, functionality and conversion improvements. The support model depends on the platform and level of ongoing work required.

Yes. We work with eCommerce clients in the UK and internationally. International commerce can affect currencies, languages, tax, shipping, payments and market-specific content, all of which can be considered in the project.

Our London studio is at 107–111 Fleet Street, Ludgate House, London, EC4A 2AB, and our Salisbury team gives clients another UK base. Meetings can take place in person or remotely.